. Agreement to Terms

By accessing or using elcmall.com, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of Wenzhou Yinuo Technology Co., Ltd.

2. Product Specifications & Standards

As a global supplier of electrical accessories:

  • Regional Standards: It is the customer’s responsibility to ensure that the products purchased (e.g., BS, NEMA, Type C) comply with the local electrical regulations and installation standards of their country.
  • Technical Accuracy: We strive to be as accurate as possible with product descriptions and images. However, slight variations in color or technical iterations may occur.

3. Orders and Pricing

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product availability, errors in description/pricing, or suspected fraud.
  • Pricing: All prices are subject to change without notice. Prices typically do not include import duties, taxes, or VAT unless explicitly stated.
  • Custom Orders: Specialized orders (custom colors, laser-engraved logos) cannot be modified once production has started.

4. Payment Terms

We accept payments through our secure third-party processors (e.g., PayPal, Credit Cards). You represent that you have the legal right to use any payment method provided.

5. Shipping and Delivery

  • Shipping Policy: We ship worldwide from Wenzhou, China. Delivery times are estimates and not guaranteed.
  • Customs and Duties: The recipient is the importer of record and must comply with all laws of the destination country. Any additional charges for customs clearance must be borne by the customer.

6. Liability Disclaimer (Electrical Safety)

IMPORTANT: Electrical products must be installed by a qualified licensed professional. Wenzhou Yinuo Technology Co., Ltd. shall not be held liable for any direct, indirect, or incidental damages, injuries, or fire hazards resulting from:

  • Improper installation or misuse of our products.
  • Use of products that do not match the local voltage or technical requirements.

7. Intellectual Property

All content on this website, including but not limited to the MORDIO brand, logos, images, and product text, is the property of Wenzhou Yinuo Technology Co., Ltd. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Wenzhou Yinuo Technology Co., Ltd. shall not be liable for any loss of profits or any consequential, incidental, or punitive damages arising from the use of our website or products.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions. Any disputes shall be submitted to the jurisdiction of the courts in Wenzhou.

10. Changes to Terms

We reserve the right to update these terms at any time. Your continued use of the site after changes are posted constitutes acceptance of the new terms.

11. Contact Information

If you have any questions regarding these Terms, please contact us:

  • Email: info@elcmall.com
  • WhatsApp/WeChat: +86 188 0587 5966
  • Address: No. 388, Binhai 13th Road, Longwan District, Wenzhou City, Zhejiang Province, China